We are a team of independent Motor Engineers and Assessors operating in and around Surrey, Hampshire and Berkshire borders.
Having an accident is never nice but for many people they have no idea what to do next.
This is where we can step in and help.
Protecting your no claims bonus and premiums
The first thing we can do is tell you whether or not you should call your insurers at all.
We’ll evaluate the circumstances of the incident, the amount of damage, the estimated costs of repair and any excess payment conditions of your insurance policy, and then advise you whether you should even register a claim. And that means, if you don’t need to claim, they’ve probably already saved you money and a load of hassle.
Setting up and managing your claim
CrashAssessorUK can do that for you with your permission, including talking to the insurers and actually managing any non-fault claims throughout the process.
Our assessors will forward images of the vehicles to the relevant parties using a special App, and of course, it goes without saying that we can also compile fully costed estimates and forward them to the relevant parties.
Dealing with your vehicle
Dependant on whether your vehicle is roadworthy or not, we can organise collection and secure storage at the recommended repairer or repairer of your choice.
Once authorised (and we will chase daily) your vehicle will be collected for repairs if it hasn’t been already. We’ll then provide you with regular updates while the work is being done, and you’ll be given a 5-year warranty on all repairs.
Getting you back on the road
In the event of a non-fault claim, we can arrange a like for like vehicle for you and if it turns out to be a “fault based claim” i.e. you drove into someone else, then subject to the circumstances and availability, we can organise a courtesy car for you.
Want to know more?